a880's Privacy Policy — Your Information Is Protected

1 Introduction & Scope

a880 ("we", "us", or "platform") is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use the a880 website (https://a880.mom) and related services ("Services"), how that information is used, with whom it is shared, and what rights you have.

By using a880's services or creating an account, you consent to the collection and processing of information as described in this Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy should be read as part of a880's Terms and Conditions, and both documents apply together.

2 Information We Collect

a880 may collect your information in various ways. The categories of information collected are listed below:

2.1 Registration & Identity Information

Information you provide directly when opening an account:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (where applicable for KYC verification)
• Residential address
• Your chosen username and password (passwords are stored in encrypted form)

2.2 Financial & Transaction Information

Information related to deposits, withdrawals, and other financial activities:

• bKash, Nagad, or Rocket account numbers (full numbers are not stored)
• Bank account and branch details (for bank transfers)
• Transaction amount, date, and method
• Records of bonus and promotion usage

2.3 Usage Information

Information collected automatically when you use a880's services:

• IP address and approximate location
• Browser type, version, and operating system
• Device identifier information
• Login time, session duration, and page navigation history
• Gaming history, bet amounts, and results
• Information collected through cookies and equivalent tracking technologies

2.4 Communication Information

When you contact our support team:

• Live chat messages and records
• Content of email communications
• Details of complaints and their resolution

3 Purposes for Using Information

a880 uses the information collected only for the following lawful purposes:

1. Account management: To create, verify, maintain, and secure your account.
2. Service delivery: To complete gaming services, betting, financial transactions, and bonus processing.
3. Age & identity verification: To confirm that users are at least 21 years old and to prevent fraud.
4. Legal compliance: To comply with applicable legal and regulatory requirements.
5. Customer support: To resolve issues, handle complaints, and respond to user queries.
6. Responsible gaming: To identify signs of gambling addiction and provide user protection measures.
7. Platform improvement: To enhance service quality, security, and user experience.
8. Relevant communications: To send important account-related notifications and updates.
9. Fraud & money laundering prevention: To detect and prevent suspicious activity.

4 Cookies & Tracking Technologies

a880 uses cookies and equivalent technologies to operate the website effectively. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are necessary for the basic functioning of the website — such as keeping your session active, maintaining your login state, and enabling security features. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language selection and interface settings.

4.3 Analytics Cookies

These cookies are used to collect anonymous data in order to understand how users interact with the platform and to improve the service. You can disable these cookies from your browser settings, though doing so may limit certain features.

5 Information Sharing & Disclosure

a880 does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, and bank transfer providers), technology infrastructure, cybersecurity, and customer support assistance. All such partners operate under strict confidentiality agreements.

5.2 Legal Obligations

a880 may be legally required to disclose information in response to a court order, legal process, or lawful request from a government authority. In such cases, we act in full compliance with the law.

5.3 Fraud Prevention

Information may be shared with relevant authorities for compliance with anti-money laundering (AML) regulations and to prevent fraudulent activity.

5.4 Business Transfer

In the event of a change in a880's business ownership, such as a merger or acquisition, user information may form part of the transferred assets. In such cases, we will notify users in advance.

6 Data Protection & Security

a880 applies industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — a strong cryptographic hashing method is used.
• Access Controls: a880 staff can only access information that is necessary for their role.
• Firewall & Security Monitoring: Our systems are monitored 24/7 and strict measures are in place to prevent unauthorized access.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.

However, no transmission of information over the internet can be guaranteed to be completely secure. It is your responsibility to keep your account password confidential and to log out of unused sessions.

7 Data Retention Period

a880 retains your personal information only for as long as it is necessary:

• Active accounts: All relevant information is retained while the account remains active.
• Closed accounts: Financial records and transaction history are retained for a defined period after account closure to meet legal obligations.
• Legal disputes: Information relevant to any ongoing legal dispute, complaint, or investigation is retained until that matter is fully resolved.

Once the retention period ends, information is securely deleted or anonymized.

8 International Data Transfers

a880's servers and service providers may be located outside Bangladesh. In such cases, your information may cross international borders. We ensure that any such transfers are carried out under appropriate safeguards and that all parties involved adhere to suitable data protection standards.

9 Your Rights

As an a880 user, you have the following rights over your own information:

9.1 Right of Access

You have the right to request a copy of the information we hold about you.

9.2 Right of Rectification

You have the right to request correction if your information is inaccurate or incomplete. In many cases, you can update your information directly from your account settings.

9.3 Right of Erasure

You have the right to request deletion of your information in certain circumstances. However, some information may be required to be retained due to legal obligations.

9.4 Right to Restrict Processing

You have the right to request that the processing of your information be restricted in certain circumstances.

9.5 Right to Object

You have the right to object to the processing of your information for specific purposes, particularly for direct marketing.

To exercise any of the above rights, please contact us. We will process your request after carrying out appropriate identity verification.

10 Protection of Children & Minors

a880's services are for persons aged 21 or over only. We do not knowingly collect or process information from minors. If we become aware that such information has been collected, we will immediately delete that information and close the relevant account.

If a parent or guardian suspects that their minor child is using a880, please contact us.

11 Third-Party Links & Services

The a880 platform may have connections to payment gateways and other service providers. The privacy practices of these third parties are not under a880's control, and their own privacy policies apply separately. We are not responsible for the data protection practices of these third parties.

12 Changes to This Policy

a880 may update this Privacy Policy from time to time. For significant changes:

• The "Last Updated" date on this page will be changed.
• A notification will be sent to your registered email for important changes.
• Continued use of a880 after the updated policy is published will be considered acceptance of the new policy.

You are advised to review this page regularly.

13 Contact Us

For any questions, concerns, or requests regarding your information or this Privacy Policy, please contact a880: